It sounds like a very dry topic, but in the induction of our new staff we ask, two questions:
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Disruptors
Our Shared Operational Language A disruptor is defined as: A company that changes the traditional way an industry operates, especially in a new and effective way. InsureTech refers to the use of technology innovations designed to squeeze out savings and…
Read moreDid You Know – Most Expensive Cyclone ever?
TC Debbie is the 2nd most expensive cyclone in Australia’s history only second to Darwin’s Cyclone Tracey in 1974. North Queensland has a history of devastating natural disasters including cyclones and floods. Some of the more significant events affecting the region…
Read moreCyclone Debbie – ICA Statistics
Cyclone Debbie – By The Numbers As we are now past the twelve month anniversary of TC Debbie the Insurance Council of Australia have updated their statistics as to the cost and analysis of the cyclone. Details are correct as at…
Read moreSilica Dust Exposure
Respirable crystalline silica (RCS) dust exposure is at the centre of a campaign commencing soon by WHSQ Inspectors because of the harm it can cause Queenslanders. What is RCS Silica is silicon dioxide, a naturally occurring widely abundant mineral that forms the…
Read moreCustomer Satisfaction – Top Eight Household Insurance Brands
New research from Roy Morgan finds 8-in-10 people who’ve made a claim on their household insurance last year are satisfied with how their claim was handled. While satisfaction for household claims is below the 86.6% satisfaction rating for vehicle insurance…
Read moreMushrooms Inside the House!
What can you say when you walk into an Assessment and see this? Mushrooms in the carpet! Reasonably aware When mushrooms start growing inside your home it is a little hard to argue you were not aware of the moisture…
Read moreTell Tale Signs of Hail Damage
When a claim of hail damage is received it is obvious that our thoughts immediately turn to the roof because this is the largest part of any home that is facing the sky and therefore the threat of hail. However…
Read moreFirst Hail of 2017-18 Storm Season
At 4.45pm on Thursday 26 October 2017, wind gusts of up to 89km/h and large hail stones were recorded west of Brisbane. While reports of golf ball sized hail were consistent across the affected area, there was a social media…
Read moreWhy Flexi Hoses Burst While You’re Not Home
Last year we wrote a post on Flexible Water Hoses, better known as Flexi Hoses and whether they are a Help or a Hindrance. The article was sparked from our observations of the increasing failure rate of flexi hoses in domestic…
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