Hailstones are created when the updrafts in thunderstorms carry raindrops upwards into extremely cold areas of the atmosphere and they freeze. The hailstone can grow by colliding with super-cooled water droplets in the updraft that freeze upon contact with the hailstone. When…
Read moreMonth: October 2017
Customer Service – What Makes a 10/10
Customer Service is defined as “the assistance and advice provided by a company to those people who buy or use its products or services” But what is it? A friendly face? Being there when they need you? Being knowledgeable in…
Read moreTell Tale Signs of Hail Damage
When a claim of hail damage is received it is obvious that our thoughts immediately turn to the roof because this is the largest part of any home that is facing the sky and therefore the threat of hail. However…
Read moreFirst Hail of 2017-18 Storm Season
At 4.45pm on Thursday 26 October 2017, wind gusts of up to 89km/h and large hail stones were recorded west of Brisbane. While reports of golf ball sized hail were consistent across the affected area, there was a social media…
Read moreWhy Flexi Hoses Burst While You’re Not Home
Last year we wrote a post on Flexible Water Hoses, better known as Flexi Hoses and whether they are a Help or a Hindrance. The article was sparked from our observations of the increasing failure rate of flexi hoses in domestic…
Read moreTropical Cyclone Seasonal Outlook 2017-18
On Thursday 12 October 2017 the Bureau of Meteorology (BOM) released the Tropical Cyclone seasonal outlook for The Coral Sea which includes the number of cyclones that will impact Queensland this year. The outlook highlights: A 54% chance of an…
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