The Locals you can trust
Ambrose Building Flood Response
As locals, with an office on Ingham Road and fulltime Supervisors in Townsville, we have experienced one of Queensland’s worst flood disasters on record with you.
Ambrose Building is a Queensland family owned company that specialises in insurance repairs across Queensland and we have been completing insurance repairs in Townsville since 2011.
As locals, we understand the local conditions, use local trades and local suppliers. Having responded to every major natural disaster since the Mackay floods in 2008, we have a large support network and proven infrastructure. Our response model to events is we fully engage all of our local trades and only look to bring in our event trades once our local teams are at capacity. Our “First-in / Last-Out” policy means we use local trades first, support them with event trades so repairs to homes don’t stall, and as the event comes to a close all event trades are transitioned out leaving the local trades to work with us long into the future. At all times, all vetted, licenced and qualified local trades are utilised to their full capacity ensuring locals are 100% involved in fixing Townsville.
Some of our trusted local trades
UWFA has proudly worked with Ambrose Building for a period of 5 years now starting in the Greater south east of QLD. UWFA has been exposed to many insurance builders and companies and can state that Ambrose understands the intricacies…
Our team at ACB Painting Services have been working with Ambrose Building for almost two years. I would like to express that it has been a pleasure to work with you. The professional and structured yet flexible way that the company…
ACB Painting Services
Our team at STATEWIDE PAINTING that offer quality painting services for both commercials and residentials have enjoyed working with Ambrose buildings, the team at Ambrose have always been professional, reliable and well organised We would highly recommend Ambrose to everyone…
As a Bowen local, I witnessed Ambrose Building doing a lot of work here after Cyclone Debbie. I became friends with a few of the boys, who all said that Ambrose Building is a very good company to work for.
Gyles Stainton Concretors
McMahon Services has engaged with Ambrose Building on various projects throughout the Townsville area and we look forward to continuing the rewarding relationship that we have developed.
NQ Plumbing & Drainage is a locally owned and operated plumbing contracting business in Townsville. Completing all aspects of plumbing quickly and professionally. Working with Ambrose building has been professional and trouble free with the customer always at front of…
NQ Plumbing & Drainage
We have been a part of Ambrose Building since 2016. Numerous jobs we have completed on their behalf and have not had 1 problem along the way. They use all local tradespeople and their service and abilities are outstanding. Our Business would highly recommend them for any works you may need completed.
Signature Glass & Aluminium
Tony Casey Painting is a locally owned and operated business working within Townsville for the past 30 years. We have been working with Ambrose Building since 2017. Ambrose Building are a well organised company who have always gone above and…
Tony Casey Painting
We have been working with Ambrose Building for Many Years in Townsville. The Ambrose Team are very professional and understanding. We look forward to working together to get Townsville residents back in their homes as quick as possible.
BJ’S Express Moving and Storage
Shadeview Blinds and Awnings have been working with Ambrose building for over 5 years now
Shadeview Blinds and Awnings
Are you a local trade looking to help?
Ambrose Building is always happy to hear from local, licenced and qualified trades. Please send your Expression of Interest to us via our Contact Us page. Be sure to include your trade class, area of coverage and capacity.
Your Local Response Team
39 Oonoonba Rd, Idalia, QLD, 4811
In closing out the event for locals our fulltime Townsville Supervisors are being well supported by our Event Team. If you see them about you will be able to tell our Licenced Building Supervisors apart from our trades, as our Supervisors wear the grey polo shirt and our trades the more traditional hi-vis. If you see them be sure and say “Hi”.
Head Office Support
Our Administration Team is here to help, supporting our local supervisors in Townsville.
During your repair you will get a call from our head office staff based at Kunda Park on the Sunshine Coast. So if you see a number from down south, this is our Administration Team who are supporting our local Supervisors in Townsville. Our office number is 07 5373 3500.
Customer Service is very important to us and we know that the number one cause of problems on a repair is the breakdown of clear and effective communication. Therefore on each and every repair we allocate a QBCC Building Supervisor to manage and coordinate the repair on the ground and a Claims Administrator who is a second point of contact to help answer any questions you may have or pass on messages if the Supervisor is unavailable.
If at any time you have questions about your repair don’t hesitate to ask or track your repair via our Ambrose Building Customer Portal – Repair Hub.
At Ambrose Building, our priority is you and your family’s safety. If you have any questions or concerns, please don’t hesitate to call our friendly team today.